Human-Assisted Verification

TrustAgents

Identity verification for the last mile.

500 million people across Africa have no way to verify their identity online. No smartphone. No internet. No problem. TrustAgents turns the field workers who already visit them into a verified identity network.

500M+
without digital access
45K+
field agents in Rwanda
0 min
per verification
0%
audit coverage
How it works

See it in action.

A request leaves your system. A verified field agent meets the citizen. RwandaTrust handles the verification.

Organization

Sends verification request

Assigns agent

Verified Field Agent

Meets the citizen, captures ID

Captures & submits

Citizen

Present with national ID

TrustLens verifies
RwandaTrust
Verified

Verifying...

Kinyarwanda

Photo captured

2s ago

Kinyarwanda
9:41

RwandaTrust

Agent Portal

2pending
Jean M.
RW

Identity + Credit · BK Group

Start
Marie K.
Queued

Identity · Equity Bank

Home
Requests
Profile
Designed for the Field

Turn any phone into a secure verification device.

The app walks your agent through every step of the verification process.

Zero guesswork

Step-by-step instructions guide the agent from greeting to submission. Nothing skipped, nothing missed.

Speaks their language

Consent scripts in Kinyarwanda, French, and English - so every citizen understands exactly what they're agreeing to.

Capture & encrypt instantly

One tap to photograph the national ID. Encrypted on-device before it ever leaves the phone.

POST /v1/consent/request
// Your existing identity check
{
 "subjectId": "11987700...011",
 "dataTypes": ["IDENTITY"],
 "purpose": "kyc_onboarding",

 // Just add these two fields
 "channel": "AGENT_ASSISTED",
 "agentId": "agent_x8f3k2m9q4zt"
}
For developers

One API. Every channel.

Same endpoint you already use. Just specify the channel and the agent.

1

Activate

One toggle in your dashboard.

2

Register agents

Via API or dashboard.

3

Route & verify

Set channel. Agent gets notified.

Your agents are already in the field.

Give them the tool to verify anyone.